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Merchandise Return Policy

Merchandise can be returned for exchange or refund within 30 days after purchase, provided they have not been worn, soiled or damaged. Returns must be in re-saleable condition including the shoe box.

FREE RETURN LABELS
Call us toll free at 1-800-257-0808 or E-mail us at info@rizzutoswideshoes.com

Please provide the following information

1. Name on the Order (First Name, Last Name)
2. The Order Number, if possible
3. The Date You Placed Your Order

Toll Free: 1-800-257-0808
Business Hours: Monday-Friday 8:00 AM to 5:00 PM (Pacific Time)

Shipping:
All orders will be shipped Ground delivery, most orders are received in 4-6 business days. Orders must be received by 8:00 AM (Pacific Time) for same day shipping.

PO Box’s:
Most of our venders will not ship to a PO Box. Please allow and extra 7-8 business days to receive your items.

We will be using our inventory as well as our vendors to fill web orders. Most of our vendors will drop ship the item to you. When you receive your item(s) you may find a packing slip created by our vendor. Our vendors will not include our exchange or return information.

PLEASE call us toll free at 1-800-257-0808 for your FREE return label.

We will be e-mailing or phone calling customers if there are any issues with your order.

All paper work will be shredded after 90 days.

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